Customer Service Representative Needed in Glendale, CA

As a Customer Service Representative, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES
-Answer customer inquiries and provide policy information.
-Assist clients with policy changes and updates.
-Process insurance claims and follow up with clients.
-Maintain accurate records of customer interactions.
-Greet clients warmly in person and over the phone, directing them to the appropriate team members.
-Manage appointment scheduling and office communications.
-Assist in handling incoming inquiries and maintaining customer records.
-Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
-Provide excellent customer service and follow up on client needs.
-Support the team with various administrative tasks and projects.

BENEFITS
-License reimbursement
-Bonus based on performance
-Competitive salary
-Opportunity for advancement
-Paid time off
-Training & development

QUALIFICATIONS
-Strong communication and interpersonal skills.
-Detail-oriented and able to multitask.
-Previous customer service experience preferred.
-Bilingual Armenian preferred


Please email cover letter and resume to jobs@myburbankagent.com

Apply here>>> https://sevanasoulakhian-1.sfagentjobs.com/jobs/2746157/apps/new